Assistant Restaurant Manager - Jollibee Foods Corporation

Join Jollibee Foods Corporation, a global leader in the quick-service restaurant industry, as an Assistant Restaurant Manager in beautiful Bali. This is your opportunity to lead a dynamic team, advance your hospitality career, and enjoy competitive benefits in a vibrant and fast-paced environment. As the backbone of our restaurant operations, you will play a crucial role in ensuring exceptional customer service and maintaining the highest standards of food quality and cleanliness.

At Jollibee Foods Corporation, we pride ourselves on delivering delicious, high-quality food to our customers. Located in prime areas such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, our restaurants are bustling hubs of activity. In this role, you will be responsible for overseeing daily operations, managing staff, and ensuring that our restaurants run smoothly and efficiently. You will work closely with our team to create a positive and productive work environment, where everyone feels valued and motivated.

📋 Tanggung Jawab Pekerjaan

• Oversee daily restaurant operations, including food preparation, service, and cleanliness.
• Manage and train a team of 10-15 staff members, ensuring high levels of customer service and productivity.
• Monitor inventory and food costs, ensuring efficient use of resources and compliance with health and safety regulations.
• Handle customer complaints and feedback, implementing necessary improvements to enhance the dining experience.
• Collaborate with the general manager to develop and implement restaurant strategies and initiatives.
• Ensure adherence to company policies, procedures, and quality standards.
• Conduct regular staff meetings and performance reviews to foster a positive work environment.
• Maintain accurate and up-to-date records of all restaurant activities and transactions.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory or management role within the foodservice industry.
• Proven track record of successfully managing a team and driving operational efficiency.
• Strong knowledge of food safety and hygiene regulations, including HACCP and ISO 22000.
• Excellent communication and interpersonal skills, with the ability to inspire and motivate a team.
• Familiarity with point-of-sale (POS) systems and restaurant management software such as QuickBooks or SAP.
• Ability to work well under pressure and meet tight deadlines.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not required).
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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